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We Tailor Managed IT Services to Fit Your Business.

Perfectly. Seamlessly. 

Our company goes beyond offering IT service management – we tailor them to suit the requirements of your industry. Whether you work in Media, Education, Legal, or Healthcare our solutions are designed to blend with your setup. Our main goal is to enhance your operations, ensuring that your IT doesn’t just work but becomes a driver of your achievements. 

About TechCastles Media Services

TechCastles delivers precisely what you need to keep your IT running at its best: simple, practical solutions tailored to your business. 

Our journey began with a pivotal project—pioneering the IT infrastructure at Trilith Studios, formerly known as Pinewood Studios, in Atlanta, GA. This foundational work established us as a trusted partner in the industry, showcasing our ability to deliver complex, high-stakes solutions.

As the industry evolved, so did we. Under the visionary leadership of Shawn and Margaret, TechCastles Media Services expanded its reach. We didn’t just stop at media and entertainment; our dedication to innovation led us to serve the Education and Healthcare sectors as well, bringing our tailored IT solutions to a broader range of businesses. 

OUR TEAM

Meet the Minds Behind TechCastles Media Services 

Our team is the backbone of everything we do. With years of expertise in IT and a drive for innovation and adaptability, every team member contributes significantly to providing the solutions that our clients depend on. 

Shawn Castleberry 

Partner
Shawn brings over 20 years of experience in Information Technology, specializing in infrastructure development and deployment. His leadership has been instrumental in shaping the IT landscape for our clients. 

Margaret Chu 

Partner
With a strong background as an Operations and Logistics Specialist, Margaret excels at diving into complex accounts and resolving critical issues swiftly. Her operational expertise drives the efficiency of our services. 

Team Members

Hunter Chu

Junior Systems Administrator

Brandon La Sure

AVID Infrastructure Engineer

Our Mission 

Empowering businesses with Managed IT solutions that work 

We bring innovation, reliability, and a tailored approach to every project. Our goal? To let you focus on what you do best, while we take care of your IT—ensuring smooth, seamless operations across the board. We are here to help you thrive with technology that fosters creativity, increases productivity, and advances efficiency, regardless of the industry. 

What Our Clients Say

I have had the privilege of working with Shawn Castleberry, from TechCastles Media Services, for nearly 10 years now, and I can confidently say that his expertise, integrity, and dedication are second to none. Shawn's deep understanding of cybersecurity, paired with his ability to install and manage various systems, has been instrumental in keeping our company, Cinema South, ahead of the curve. His ability to source the best products at competitive prices has been invaluable, helping us grow and remain a step ahead of the competition. 
 
What truly sets Shawn apart is not just his knowledge of the industry or his capacity to implement cutting-edge solutions but his unwavering commitment to our success. He treats our business as if it were his own, ensuring we are protected and operating at the highest level. The level of service we receive from TechCastles Media Services is nothing short of A++, and we have complete trust in the integrity and dedication of Shawn and his entire team.  
 
At Cinema South, we have no interest in seeking out another company for our tech needs, because with TechCastles Media Services, we’re not just clients—we’re family. Shawn’s personal touch, relentless work ethic, and genuine care for our success have made all the difference. We are beyond grateful to have Shawn Castleberry and TechCastles Media Services in our corner, ensuring our business thrives in a rapidly evolving digital landscape. 
Alvin Williams
Cinema South 
I have been working with TechCastles for 4 years now. Their people are the kind of experts that you need on your team. 

Complicated, typical, one off tech stack? No problem, their team is professional, thorough, and have the ability problem solve and future proofing your technology to get you the results you are looking for in your business 

This is why I utilize them and recommend them to many of my customers that are looking for similar services. 
Ben Greene
Call Global Solutions 
Not only is Shawn a tech wizard who can solve super random and routine IT problems, but this company's pleasant disposition and customer service is top notch. 
 
Tech Castles literally showed up at 3am with a smile on their face to fix our servers. 
 
 
 
Experienced and quick to respond, enterprise class service with a personal touch. 
Drew
Moonshine Post-Production 
It’s not a secret that working in entertainment has two status levels when it comes to networking and post production systems. Either everything is fine and you never have to deal with a problem or it’s a disastrous meltdown and the world is coming to an end. 

So in that titanic battle of life or death of your production you want a partner that does 2 things. First stays calm when you are loosing you mind. And two will not stop, punch out, go home for the weekend. Until you are back to status position one “everything is fine”. For my sanity and money that partner is Techcastles. Margaret and Shawn are the type of team that calmly address any challenge and find the solve that will let you sleep at night. Make no mistake, I have of late not been able to use them for some services due to budget or other factors. And each time those systems have issues, or I loose my internet connection for whatever reason. My first call is Shawn, his answer is always the same. “No problem I’m on my way”. 

The lesson here is … you get what you pay for. So either hire this team and get the premium, proven system or when your budget friendly melts down make this team your next call to bail you out. 
 
Enough said… 
Tobias
Line Prod Films

Get Started with Tech Castles Today

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